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1to5.ai

Privacy Policy

Last Updated:

1. Introduction

1to5.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, 1to5.ai (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, email address, and telephone number, and demographic information, such as your job title and company name, that you voluntarily give to us when you fill out contact forms, subscribe to our newsletter, or schedule a consultation.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
  • Cookies and Tracking Technologies: We may use cookies and other tracking technologies to help customize the Site and improve your experience.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We collect personal information such as name, email, and company details solely to provide consulting services and maintain business relationships. Specifically, we may use information collected about you via the Site to:

  • Respond to your inquiries and provide customer support.
  • Email you our newsletter, promotional materials, and other information about our services.
  • Analyze usage and trends to improve our website and services.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Fulfill any other business purpose, such as data analysis, identifying usage trends, and determining the effectiveness of our promotional campaigns.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and marketing assistance.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell or share your personal data with third parties for their marketing purposes.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

  • Right of Access: You have the right to access the personal information we hold about you.
  • Right to Rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
  • Right to Erasure: You have the right to request the deletion of your personal data.
  • Right to Object: You have the right to object to our processing of your Personal Data.
  • Right of Data Portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.

To exercise these rights, please contact us at the email address provided below.

7. Data Privacy Framework (DPF) Policy

1to5.ai complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. We have certified to the U.S. Department of Commerce that we adhere to the Data Privacy Framework Principles with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF.

If there is any conflict between the terms in this privacy policy and the DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

8. Your Rights (CCPA/CPRA)

Depending on your location, you may have certain rights regarding your personal information under laws like the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). You may request to access, correct, or delete your personal information by contacting us at the email address below. We will respond to your request in accordance with applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or your data, please contact us at: contact@1to5.ai.